Beverly doesn’t always remember everything she talks about with her doctor. It gives her and her son peace of mind to know that they can look back on the notes.
If Ellen Godfrey has questions about what she discussed with her primary care doctor, she looks first to her notes. She says OpenNotes has helped her better manage her high blood pressure, and that reading notes has also enhanced her relationship with her doctor.
by Ashley O’Brien, Communications Manager, Intermountain Healthcare
SALT LAKE CITY, UT – The recent OpenNotes roll out at Intermountain Healthcare was hands down the most impressive we’ve seen, due in large part to tremendous communications efforts developed by Communications Manager, Ashley O’Brien. We asked Ashley to share some insights on their success.
In this video OpenNotes co-founders, Tom Delbanco, MD, and Jan Walker, RN, MBA, share the results of the initial OpenNotes study published in the Annals of Internal Medicine in 2012. And patients and doctors who participated in the study discuss the benefits of note sharing.
By Casey Quinlan, the “Mighty Mouth” of Mighty Casey Media LLC
RICHMOND, VA – Culture change requires … culture change. Shifting one person’s thinking about an issue is a heavy lift. Doing that with a group, particularly a highly educated group used to being the smartest people in the room? That can be a monumental lift. No one involved with the OpenNotes movement is surprised by that observation – we live that truth every day.
One of the signals that shift is happening is the rise in public discussion of …
by Jennifer L. Wolff, PhD
BALTIMORE, MD – Navigating health system demands and managing treatments can be difficult, particularly for individuals with complex health needs who are often under the care of multiple providers. Online patient portals have become an important strategy …
Tony understands that taking medications is a part of his daily life, and he knows that if he doesn’t take them as prescribed, his health will suffer. He says having his doctor’s notes available to to him using OpenNotes, is like having another person remind him to take his pills.
by Stephanie D. Drobny, MS-HSL, RN, CPHQ
DENVER, CO – Nurses know that real-time charting is widely considered to be best practice. While the usefulness of the practice isn’t disputed, it can be a challenge to balance giving attention to charting with building a relationship of trust with our patients.
Connecting in a relationship of trust requires clear and transparent …
by Mere Abrams, MSW, ASW
SAN FRANCISCO, CA – Each time I go to the doctor, I pause before opening the door to the waiting room and take five deep breaths. I have no idea how I will be addressed, read, or referred to, even if it’s not my first appointment. As a trans nonbinary person who uses gender-neutral pronouns and does not identify with the sex assigned to me at birth…
Stacey has a history of anxiety and depression. Her symptoms became worse after a diagnosis of multiple sclerosis and she began seeing a mental health therapist who offered to share visit notes with Stacey. The notes help Stacey remember what was discussed at the visit and what she’s supposed to do between visits. She also