Liu S, Osborn A, Bell S, et al. Patient characteristics and utilization of an online patient portal in a rural academic general internal medicine practice. BMC Med Inform Decis Mak 22, 42 (2022). https://doi.org/10.1186/s12911-022-01778-w
In a rural academic internal medicine clinic, female patients, aged 41–65, non-smokers, and those without certain chronic conditions were more likely to use an online patient portal. Recognizing and addressing barriers to patient portal use is essential for robust and sustained patient portal uptake and ensuring that the benefits of portal use are equally distributed among all patients.