In recognition of National Caregiver's Month, Providence has launched a new video designed to increase shared access to the patient portal. Through this video, patients and care partners can gain a clear understanding of the benefits of shared access as well as step-by-step instructions for granting shared access through Providence's instance of MyChart.

Simplifying notes can improve understanding of notes for patients/families. However, perceived usability, cognitive workload, and satisfaction with even the simplified notes were still low. To make notes more useful for patients and their families, there is a need for dramatic improvements to the overall usability and content of the notes.

[...] This study identifies a need to improve documentation education in the era of open notes. Additional research into the best ways to teach, write, and incorporate open notes into practice may empower trainees to use documentation to further improve patient care.

This perspective discusses how emerging payment models, quality improvement initiatives, and population health strategies present opportunities to embed best practice principles of ADRD care within the LHS.  We aim to stimulate progress toward sustainable infrastructure paired with person- and family-facing innovations that catalyze broader transformation of ADRD care.

Support for open notes has been bolstered by evidence from a limited pool of early adopters showing that sharing mental health notes could improve indicators of patient-centered care, including patient-rated empowerment, mental health literacy, and therapeutic alliance.

This case report describes the process of assembling a multidisciplinary team to create an educational campaign with the goal of reducing stigma and bias in the medical record. Campaigns like this one can serve as models for medical and public health professionals who seek to advance health equity.

OpenNotes is pleased to announce the launch of a new patient-facing resource, How to Use Open Notes. How To Use Open Notes aims to fulfill needs expressed by healthcare professionals for tools that facilitate discussions among patients, their families and clinicians about notes written in medical records (“open notes”).

In 2023, NYHealth selected 14 non-hospital systems from across the state for grants totaling nearly $800,000 to support them in sharing open notes effectively with patients. NYHealth has long supported the spread of open notes throughout New York State. Most recently, in response to the note-sharing mandate, NYHealth supported a cohort of 16 hospitals to go from good to great in their note-sharing and associated patient engagement.

People with diabetes want to read their clinicians’ notes, are accessing them at high rates, and report understanding the notes and benefiting from reading them. Clinicians can encourage further engagement by enhancing the readability of notes and discussing the availability of notes with patients.