On April 5, 2021, federal rules implemented the bipartisan 21st Century Cures Act specifing that 8 types of clinical notes are among electronic information that must not be blocked and must be made available free of charge to patients. To meet the interests of some patients, the rules allow specified exceptions.
OpenNotes continues to monitor details affecting the implementation of the Information Blocking Rule and may update this web page on occasion.
LAST UPDATED:
April 26, 2021
For more information about the ONC Program Rule in its entirety, visit healthit.gov/curesrule
Federal Rules on Interoperability and Information Blocking, and open notes
Beginning April 5, 2021, the program rule on Interoperability, Information Blocking, and ONC Health IT Certification, which implements the 21st Century Cures Act, requires that healthcare providers give patients access without charge to all the health information in their electronic medical records “without delay.”
Common questions about the Information Blocking rule can be found in this FAQ.
This web page is not official technical or legal advice. State laws around data release may not supersede the 21st Century Cures Act. Consult with your organization’s Health Information Management, compliance, legal, finance, and public affairs teams to find out how it applies to you.
You can report Information Blocking
People who are unable to access their personal health information for clinic visit dates on or after April 5, 2021, and who are not being provided with this information “without delay” from their clinicians or health systems, are able to submit a report of “information blocking” through the U.S. Department Health & Human Services website.
You can submit an information blocking report by visiting the HealthIT.gov Help Center and clicking the link to “Click here to raise a request without an account.” OpenNotes encourages you to read the details under the “Additional Considerations” section.
Acronyms
CMS: Centers for Medicare & Medicaid Services
EHI: electronic health information
EHR: electronic health record
IT: information technology
HHS: U.S. Department of Health & Human Services
ONC: Office of the National Coordinator for Health IT
USCDI: United States Core Data for Interoperability
What notes must be shared?
The eight (8) types of clinical notes that must be shared are outlined in the United States Core Data for Interoperability (USCDI), and include:
- consultation notes
- discharge summary notes
- history & physical
- imaging narratives
- laboratory report narratives
- pathology report narratives
- procedure notes
- progress notes
Clinical notes to which the rules do not apply:
- Psychotherapy notes that are separated from the rest of the individual’s medical record and are recorded (in any medium) by a health care provider who is a mental health professional documenting or analyzing the contents of conversation during a private counseling session or a group, joint, or family counseling session. Note: All clinicians and organizations are required to share medication prescription and monitoring, counseling session start and stop times, the modalities and frequencies of treatment furnished, results of clinical tests, and any summary of the following items: diagnosis, functional status, the treatment plan, symptoms, prognosis, and progress to date.
- Information compiled in reasonable anticipation of, or use in a civil, criminal or administrative action or proceeding.
Statements
October 2020: Open notes compliance date extended to April 5, 2021
March 2020: OpenNotes Celebrates New Federal Rule on Transparency for Patients
What is the timeline for when these new rules go into effect?
Under this new rule, clinical notes must be shared by health systems by April 5, 2021, and shared with a patient’s 3rd party application (“app”) that may be downloaded to a smart phone or other device by the end of 2022.
Highlighted Regulatory Dates – Information Blocking Provisions (see full PDF).
Are there any exceptions to the Rules?
There are complex situations in which information can be blocked—and these are called Exceptions. Unless one of the Exceptions applies, clinical notes must not be blocked.
A group called actors are referred to throughout the rule. Actors include:
- Health care providers (including physicians, physician assistants, nurse practitioners, nurses, social workers, chaplains, and therapists)
- Health information networks or health information exchanges
- Health IT developers of certified health IT (e.g., electronic health record vendors)
Featured below are the exceptions outlined by the final rule. They fall into two categories (source).
Category 1. Exceptions that involve not fulfilling requests to access, exchange, or use electronic health information (EHI)
- Preventing Harm Exception: It will not be information blocking for an actor to engage in practices that are reasonable and necessary to prevent harm to a patient or another person, provided certain conditions are met.
- Privacy Exception: It will not be information blocking if an actor does not fulfill a request to access, exchange, or use EHI in order to protect an individual’s privacy, provided certain conditions are met.
- Security Exception: It will not be information blocking for an actor to interfere with the access, exchange, or use of EHI in order to protect the security of EHI, provided certain conditions are met.
- Infeasibility Exception: It will not be information blocking if an actor does not fulfill a request to access, exchange, or use EHI due to the infeasibility of the request, provided certain conditions are met.
- Health IT Performance Exception: It will not be information blocking for an actor to take reasonable and necessary measures to make health IT temporarily unavailable or to degrade the health IT's performance for the benefit of the overall performance of the health IT, provided certain conditions are met.
Category 2. Exceptions that involve procedures for fulfilling requests to access, exchange, or use EHI
- Content and Manner Exception: It will not be information blocking for an actor to limit the content of its response to a request to access, exchange, or use EHI or the manner in which it fulfills a request to access, exchange, or use EHI, provided certain conditions are met.
- Fees Exception: It will not be information blocking for an actor to charge fees, including fees that result in a reasonable profit margin, for accessing, exchanging, or using EHI, provided certain conditions are met
- Licensing Exception: It will not be information blocking for an actor to license interoperability elements for EHI to be accessed, exchanged, or used, provided certain conditions are met.
Details regarding conditions that must be met to meet these exceptions can be found on the ONC website.
Except where otherwise noted, the content by OpenNotes is licensed under a Creative Commons Attribution 4.0 International License.
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“Flipping a switch to make notes available does not mean patients are able to find and use them. Truly meaningful efforts… should be the next goal for patients, families and clinicians.” – Cait DesRoches, DrPH
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