Khasawneh A, Kratzke I, Adapa K, et al. Effect of Notes' Access and Complexity on OpenNotes' Utility. Appl Clin Inform. 2022; 13(5): 1015-1023.
Simplifying notes can improve understanding of notes for patients/families. However, perceived usability, cognitive workload, and satisfaction with even the simplified notes were still low. To make notes more useful for patients and their families, there is a need for dramatic improvements to the overall usability and content of the notes.