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Susan Woods

Open Notes: Building Transparency, Trust, and Better Health Outcomes

In this Health Literacy Out loud podcast, Helen Osborne talks with Dr. Susan Woods, Director of Patient Experience for the Connected Care Office at the Veterans Health Administration about: Open Notes, a way for patients to electronically and securely access their own clinical notes thought a patient portal. How Open Notes benefit patients and providers

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Tagged With: Health Literacy, Health Literacy Out Loud, patient experience, podcast, Susan Woods

RWJ Pioneer Blog: Why the VA Embraces OpenNotes

Earlier this year, the Department of Veterans Affairs (VA) embraced OpenNotes, enabling more than 1 million veterans who currently have access to the VA personal health record to view or download their own medical notes along with their health record information via the My HealtheVet Blue Button. In a recently published study in the Journal of Medical…

Tagged With: blog, patient engagement, Robert Wood Johnson Foundation, Susan Woods

Patient Experiences With Full Electronic Access to Health Records and Clinical Notes Through the My HealtheVet Personal Health Record Pilot: Qualitative Study

Background: Full sharing of the electronic health record with patients has been identified as an important opportunity to engage patients in their health and health care. The My HealtheVet Pilot, the initial personal health record of the US Department of Veterans Affairs, allowed patients and their delegates to view and download content in their electronic health record, including clinical notes, laboratory tests, and imaging reports.

Objective: A qualitative study with purposeful sampling sought to examine patients’ views and experiences with reading their health records, including their clinical notes, online.

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Tagged With: Carolyn Turvey, clinical notes, Nancy A Press, Oregon Health and Science University, patient access, Paul Nichol, Portland VA Medical Center, Susan Woods, Veteran's Affairs

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